SCHEDULED MAINTENANCE: BUworks Reporting – Sun 4/26

Please be advised that BUworks Reporting(IP) and Reporting(SAC) will be unavailable for scheduled maintenance from 8:00 AM to 9:00 AM on Sunday, April 26, 2026. This downtime is required to perform platform updates. Thank you for your patience….

SCHEDULED MAINTENANCE: BUworks Reporting – Sun 4/19

Please be advised that BUworks Reporting (IP) and Reporting (SAC) will be unavailable for scheduled maintenance from 9:00 AM to 10:00 AM on Sunday, April 19, 2026. This downtime is required to perform platform updates. Thank you for your patience….

Planned BUworks Outage: Sun 3/15/26

Please be advised that BUworks Finance, Human Resources, and Procurement services will have a brief outage between 7:30am Sunday, March 15, 2026, to 8:00am Sunday, March 15, 2026. This outage is necessary to update security policies to the BUworks platform. For help or assistance anytime, please contact the IT Help Center by emailing ithelp@bu.edu or calling…

Planned BUworks Outage: Sun 2/22/26

Please be advised that BUworks Finance, Human Resources, and Procurement services will have a brief outage between 7:30am Sunday, February 22, 2026, to 8:00am Sunday, February 22, 2026. This outage is necessary to update security policies to the BUworks platform. For help or assistance anytime, please contact the IT Help Center by emailing ithelp@bu.edu or calling…

Planned Downtime: Patient Connect – Tue August 12, 7pm-11pm

The student health portal, Patient Connect (patientconnect.bu.edu), will be unavailable Tuesday, August 12, 7pm – 11pm due to scheduled maintenance. We apologize for any inconvenience….

BU Information Security Awareness: Travel tips

As many of us head out for summer travel, it’s important to keep your personal and University data secure—no matter where your adventures take you. Here are a few simple tips to help protect your digital life while you’re on the go: Avoid Public Wi-Fi: Use a secure hotspot or VPN instead of public Wi-Fi…

Planned BUworks Outage: March 9, 2025

Please be advised that BUworks Finance, Human Resources, and Procurement services will have scheduled downtime beginning at 8:00 am on Sunday, March 9, 2025, through 12:00 pm on Sunday, March 9, 2025. This is necessary to perform updates to the BUworks platform. Please plan for this outage accordingly. During this time, all BUworks services will…

Upcoming Enhancements to Zoom Recording Storage and Management

Upcoming Enhancements to Zoom Recording Storage and Management Starting Sunday, March 16th, we are introducing several enhancements designed to improve Zoom cloud recording storage and management. These changes provide greater flexibility and control in managing your recordings. ENHANCEMENTS Extended Storage Duration: Zoom cloud recordings and AI summaries will now be stored for up to one…

IT Help Center Support Availability During Intersession

Please note that all IT Help Center locations will be closed during Intersession from Saturday, December 21st through Wednesday, January 1st. We’re still here to assist you! Here’s how you can reach us: Email: Contact us at ithelp@bu.edu. TechWeb: Use the green GET HELP button on TechWeb or submit a request through our web contact…

Resolved: Planned BUworks Outage: Dec 6-8

Please be advised that BUworks Finance, Human Resources, and Procurement services will have scheduled downtime beginning at 6:00 pm on Friday December 6, 2024, through 2:00 pm on Sunday, December 8, 2024. This is necessary to perform updates to the BUworks platform. Please plan for this outage accordingly. During this time, all BUworks services will…