Monday, December 1st, 2025
Incident Discovery Time: 11:16am on 12/01/2024
Time of Resolution: 01:47pm on 12/01/2024
Services Impacted: Blue Course Evaluation Tool
Description of Impact
Some people were encountering an Internal Error when trying to use the tool.
Incident Description and Resolution
IS&T teams have resolved the incident. The cause of this incident was determined to be a networking issue on the vendor's database.
Additional Information
Vendor advised clients' to clear browser cache if logging in issues persist due to failed sessions.
If you continue to have issues, please contact the
IT Help Center.
Previous Update
Incident Discovery Time: 11:16am on 12/01/2025
Services Impacted: Teaching & Learning Technologies, Blue Course Evaluation Tool
Description of Impact
Some people are encountering an Internal Error when trying to use the tool.
Current Status
The vendor has identified the cause of the issue and is working on a resolution.
Additional Information
No further updates will be published until the issue is resolved, unless there is a material change in circumstances.
Previous Update
Incident Discovery Time: 11:16am on 12/01/2025
Services Impacted: Blue Course Evaluation Tool
Description of Impact
Some people are encountering an Internal Error when trying to use the tool.
Current Status
IS&T teams have not yet identified the cause of the incident, but are investigating with vendor assistance.
Next Update: 01:45pm
