Resolved: MedHub has been fixed

Friday, January 17th, 2025

Posted in Educational Technology, Incidents

Incident Discovery Time: 09:00am on 01/17/2025 Time of Resolution: 11:30am on 01/17/2025 Services Impacted: Teaching & Learning Technologies

Description of Impact

The bu.medhub.com site was down, impacting students, faculty and doctors at BUMC.

Incident Description and Resolution

The vendor has resolved the issue with bu.medhub.com .

Additional Information

The cause of this incident is still under investigation. If you continue to have issues, please contact the IT Help Center.

Previous Update

Incident Discovery Time: 09:00am on 01/17/2025 Services Impacted: Teaching & Learning Technologies

Description of Impact

The bu.medhub.com website is down.

Current Status

The BUMC Ed Tech team is working with the vendor to resolve this issue. Next Update: 01:00pm