Resolved: Microsoft Teams Images not loading

Tuesday, August 6th, 2024

Posted in General News, Incidents

Incident Discovery Time: 10:30am on 08/06/2024 Time of Resolution: 01:36pm on 08/06/2024 Services Impacted: Microsoft Teams

Description of Impact

Some users were be unable to send or receive images in Microsoft Teams. Users might receive the error message ‘Failed to open an image’. This issue impacted image messages within Chats, Channels and Meetings.

Incident Description and Resolution

Microsoft has resolved the incident.

Additional Information

The cause of this incident was determined to be a vendor issue. If you continue to have issues, please contact the IT Help Center.

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