Resolved: Multiple Websites Unavailable (ADW/CAMMS)

Incident Discovery Time: 08:30am on 03/20/2024
Time of Resolution: 10:05am on 03/20/2024

Services Impacted: Websites

Description of Impact

Multiple BU Websites were unavailable this morning that support business functions in both facilities (CAMMS) and business intelligence (ADW). Clients attempting to access these resources encountered a connection time out message in their browser.

Incident Description and Resolution

IS&T teams have resolved the incident.

If you continue to have issues, please contact the IT Help Center.

Previous Update

Incident Discovery Time: 08:30am on 03/20/2024

Services Impacted: Websites

Description of Impact

Multiple BU Websites are unavailable this morning that support business functions in both facilities (CAMMS) and business intelligence (ADW). Clients attempting to access these resources will encounter a connection time out message in their browser.

Current Status

IS&T teams have not yet identified the cause of the incident, but are investigating.

Additional Information

There are no workarounds for this outage.

Next Update: 10:30am