Resolved: The BU Guest wireless network was down

Sunday, April 30th, 2023

Posted in Blackboard Learn, Educational Technology, General News, Incidents, Wireless

Incident Discovery Time: 01:35am on 04/30/2023 Time of Resolution: 05:44pm on 04/30/2023 Services Impacted: Network Services

Description of Impact

The BU Guest wifi network was down.

Incident Description and Resolution

IS&T teams have resolved the incident.

Additional Information

The cause of this incident is still under investigation. If you continue to have issues, please contact the IT Help Center.

Previous Updates:

Incident Discovery Time: 01:35pm on 04/30/2023
Services Impacted: Network Services
Description of Impact:
The guest wireless network is still down.
Current Status:
BU's Network Operations team is investigating this issue.
Next Update: 06:00pm

Incident Discovery Time: 01:35pm on 04/30/2023
Services Impacted: Network Services
Description of Impact:
The guest wireless network is still down.
Current Status:
BU's Network Operations team is investigating this issue.
Next Update: 05:00pm

Incident Discovery Time: 01:35pm on 04/30/2023
Services Impacted: Network Services
Description of Impact:
The guest wireless network is still down.
Current Status:
BU's Network Operations team is investigating this issue.
Next Update: 04:00pm

Previous Entry:
Incident Discovery Time: 01:35pm on 04/30/2023
Services Impacted: Network Services
Description of Impact:
The guest wireless network is down.
Current Status
IS&T teams have not yet identified the cause of the incident, but are investigating.
Next Update: 03:00pm