Resolved: Sharepoint is experiencing intermittent problems.

Thursday, January 30th, 2020

Posted in General News, Incidents

Incident Discovery Time: 09:00am on 01/30/2020 Time of Resolution: 11:52am on 01/30/2020 Services Impacted: Collaboration & Social Media

Description of Impact

Sharepoint pages were not loading correctly.

Incident Description and Resolution

Microsoft has diverted web traffic and clients are reporting that their sites are working correctly again.

Additional Information

The cause of this incident was determined to be a third party content delivery network. If you continue to have issues, please contact the IT Help Center.

Previous Update

Incident Discovery Time: 09:00am on 01/30/2020 Services Impacted: Collaboration & Social Media

Description of Impact

Sharepoint pages are not loading correctly.

Current Status

The scope of the problem is widespread. Microsoft has acknowledged the problem and will update us when it is fixed. They added, "This issue appears to be affecting users using all browsers, and both Classic and Modern User Interface (UI) pages." Next Update: Upon resolution.

Previous Update

Incident Discovery Time: 09:00am on 01/30/2020 Services Impacted: Collaboration & Social Media

Description of Impact

Some clients are reporting that their Sharepoint pages are not loading correctly.

Current Status

IS&T teams have not yet identified the cause of the incident, but are investigating. Next Update: 10:30am