Resolved: Some access issues with BUworks Reporting

Tuesday, April 3rd, 2018

Posted in BUworks, General News, Incidents

Incident Discovery Time: 11:40am on 04/03/2018 Time of Resolution: 01:10pm on 04/03/2018 Services Impacted: BUworks (SAP)

Description of Impact

Some clients were reporting access issue within BUworks reporting.

Incident Description and Resolution

IS&T teams have resolved the incident.

Additional Information

The cause of this incident was determined to be an out of memory condition. If you continue to have issues, please contact the IT Help Center.

Previous Update

Incident Discovery Time: 11:40am on 04/03/2018 Services Impacted: BUworks (SAP)

Description of Impact

Some clients are reporting access issue within BUworks reporting.

Current Status

IS&T teams have not yet identified the cause of the incident, but are investigating. Next Update: 01:30pm