RESOLVED: Problems Accessing the Links

Sunday, January 8th, 2017

Posted in General News, Incidents

Incident Discovery Time: 12:20pm on 01/08/2017 Time of Resolution: 01:45pm on 01/08/2017 Services Impacted: The Links

Description of Impact

Clients were unable to access the Links and were receiving a Service Temporarily Unavailable error message.

Incident Description and Resolution

IS&T teams have resolved the incident.

Additional Information

The cause of this incident was determined to be that Network File System mount points on two servers were unexpectedly broken as a result of a planned change on Sunday morning. These mount points were corrected and service was restored. If you continue to have issues, please contact the IT Help Center.