Resolved: Outlook Web Access Intermittently Unavailable

Incident Discovery Time: 08:58am on 06/27/2023
Time of Resolution: 04:27pm on 06/27/2023

Services Impacted: Outlook Web Access

Description of Impact

Microsoft reported a partial outage this morning with the OWA (Outlook web client). There were reports from individual clients at BU experiencing issues, however the outage did not impact the majority of BU clients.

Incident Description and Resolution

Microsoft has resolved the incident.

If you continue to have issues, please contact the IT Help Center.

Previous Update

Incident Discovery Time: 08:58am on 06/27/2023

Services Impacted: Outlook Web Access

Description of Impact

Microsoft is reporting a partial outage this morning with the OWA (Outlook web client). We have some reports from BU clients of this behavior, however it appears to be a smaller subset of overall OWA clients.

Current Status

Microsoft is currently investigating the cause of this incident.

Additional Information

Updates regarding this outage are available via Microsoft’s Twitter Status page.

Next Update: Upon Resolution