Incident Discovery Time: 02:45pm on 05/04/2022
Time of Resolution: 03:48am on 05/04/2022
Services Impacted: Finance/HR/Procurement Systems

Description of Impact

Due to a vendor issue, Contract Request, Supplier Request, and Sourcing Request forms were unavailable. Clients attempting to access them encountered a 502 Server Error.

Incident Description and Resolution

The vendor has resolved the incident.

If you continue to have issues, please contact the IT Help Center.

Previous Update

Incident Discovery Time: 02:45pm on 05/04/2022

Services Impacted: Finance/HR/Procurement Systems

Description of Impact

Due to a vendor issue, Contract Request, Supplier Request, and Sourcing Request forms are unavailable. Clients attempting to access them will encounter a 502 Server Error.

Current Status

The vendor is currently investigating.

Additional Information

There are no workarounds for this incident. This message has been updated to reflect that Guided BUying is still available. Clients are still able to create purchase requisitions, and POs/invoices will still process.

Next Update: Upon Resolution