Resolved: Intermittent Access Issues With MyMedia (Kaltura)
Friday, October 9th, 2020
Incident Discovery Time: 10:22am on 10/09/2020
Time of Resolution: 12:28pm on 10/09/2020br /> Services Impacted: Instructional Video Services
Services Impacted: Instructional Video Services
Time of Resolution: 12:28pm on 10/09/2020br /> Services Impacted: Instructional Video Services
Description of Impact
Some people were reporting intermittent access issues with MyMedia (Kaltura). Full services have been restored.
Incident Description and Resolution
The vendor has resolved the incident.
Additional Information
The cause of this incident is under investigation.
If you continue to have issues, please contact the IT Help Center.
Previous Update
Incident Discovery Time: 10:22am on 10/09/2020Services Impacted: Instructional Video Services
Description of Impact
Some people are reporting intermittent access issues with MyMedia (Kaltura).
Current Status
IS&T teams are working with the vendor to resolve this incident.
Next Update: This post will be updated when the issue has been resolved.