Monday, October 5th, 2020
Posted in Blackboard Learn, General News, Incidents, Uncategorized
Incident Discovery Time: 10:15am on 10/05/2020
Time of Resolution: 09:00am on 10/08/2020
Services Impacted: Learning Management Systems
Description of Impact
Some clients were receiving 503 errors when accessing Blackboard.
Incident Description and Resolution
The vendor has installed a fix to resolve the issue.
Additional Information
If you continue to have issues, please contact the
IT Help Center.
Previous Update
Incident Discovery Time: 10:15am on 10/05/2020
Services Impacted: Learning Management Systems
Description of Impact
Some clients are receiving 503 errors when accessing Blackboard.
Current Status
IS&T teams are working with the vendor on this issue.
Additional Information
Clearing browser cache may resolve this issue.
Next Update: upon resolution.
