Incident Discovery Time: 07:53am on 09/15/2020 Time of Resolution: 08:09am on 09/15/2020 Services Impacted: Learning Management Systems

Description of Impact

Some people were seeing intermittent login issues with Blackboard Learn. Full service has been restored.

Incident Description and Resolution

IS&T teams have resolved the incident.

Additional Information

The cause of this incident is under investigation. If you continue to have issues, please contact the IT Help Center.

Previous Update

Incident Discovery Time: 07:53am on 09/15/2020 Services Impacted: Learning Management Systems

Description of Impact

Some people are seeing intermittent login issues with Blackboard Learn.

Current Status

IS&T teams have not yet identified the cause of the incident, but are investigating.

Additional Information

Refreshing the page, using an incognito window or clearing your web browser cache and trying again are methods currently working to regain access. You may need to try these techniques more than once to regain access. Next Update: This post will be updated when the issue has been resolved.