On Tuesday, November 12, 2019 from 5:00 am  to 6:30 am, maintenance will be performed on the Code42 server hosting the Desktop Backup & Restore service. Code42 client backups will continue to run as normal. Configuration changes and restores may be unavailable during this change period.

Going forward, multi-factor authentication utilizing Duo Security will be required to logon to the Code42 application. More information about Two-factor Authentication with Duo Security can be found at: www.bu.edu/tech/support/duo/

If you have additional questions or concerns, please contact the Help Center by sending an email to ithelp@bu.edu or calling 617-353-HELP (4357).