Quick Start

Available to: Faculty, Researchers, Staff, Departments

Cost: See cost details below, below.

University owned desktop and notebook computers including those contain confidential or restricted University data are eligible for backup and restore services provided by IS&T through Code42 (formerly known as CrashPlan). Any files you choose to back up will be encrypted and securely stored on a server that is off campus (in the cloud). You can restore them yourself without having to contact IS&T.


Once a small and easy-to-use software client is installed, files and folders that you select are backed up whenever the computer is connected to the Internet. You do not need to remember to initiate a backup; it happens automatically according to a schedule you set.

Key Features

  • Easy-to-use interface.
  • Windows, Mac, and Linux desktop and notebook computers can be backed up. Please see system requirements.
  • Data is encrypted end to end during transfer to the cloud and while at rest on the remote server.
  • Previous versions are kept for each file.
  • You choose what files and folders are backed up and you can restore them yourself.
  • Backup data is compressed to minimize interfering with day-to-day work.
  • Protected by Duo Two-Factor authentication


  • Faculty, Researchers, Staff, or Departments:
    • Employee must agree to and abide by the University Policy on Computing Ethics.
    • The computer should match or exceed the Code42 system requirements.
    • Must have a BU login name and Kerberos password and the password must have been synchronized with AD (all accounts created since 2008 meet this requirement).
    • Must have a device or phone configured in Duo Two-Factor authentication
    • Desktop Backup & Restore is not an archival service and is intended for backup of actively connected devices. Clients that are inactive for more than 60 days will be de-activated from the service and the client’s stored backups will be removed.


  • Faculty, Researchers, Staff, or Departments:
    • No cost.

Getting Started