Our two-factor authentication service, which uses Duo Security, asks individuals logging in to confirm their identity using a smartphone, via text, via automated voice calls, or on a secured kiosk (for certain staff).

DUO Security is currently used for BUWorks, the Student Link, our VPNs, Faculty & Staff Link, BU Google Mail & Apps, Opt-in for Office 365 and more!

Help with Duo is available! Use the “Get Help” button above, call the IT Help Center directly at 617-353-4357, or contact your local IT administrator.

Troubleshooting and frequently asked questions

About Duo and two-factor authentication