Important alerts

Voicemail and Call Centers Not Reachable

Incident Discovery Time: 06:20am on 02/11/2026 Services Impacted: Telephone Services, Voicemail and Call Centers Description of Impact The connections between the voicemail and phone tree systems have been severed from the call handler server. This is resulting in callers being unable to reach their voicemail or a call center that relies on a phone tree… [read more]
Blackboard Learn – Linked documents may not be accessible

Incident Discovery Time: 08:36am on 02/10/2026 Services Impacted: Learning Management Systems, Blackboard Learn Description of Impact Linked course documents may not be accessible. Due to a recent feature update, some files shared or linked in multiple areas within Blackboard may not be accessible or may not open as expected. https://status.blackboard.com/ Current Status Blackboard is currently… [read more]

RESOLVED: Concur Issues

Tuesday, March 26th, 2019

Incident Discovery Time: 11:10am on 03/26/2019 Time of Resolution: 03:00pm on 03/26/2019 Services Impacted: Other - see description

Clients may have experienced issues logging into Concur, submitting expense reports and invoices, or booking trips through Concur Travel.

The vendor has resolved the incident. If you continue to have issues, please contact the IT Help Center.