Resolved: Access to Office365 OneNote is degraded

Wednesday, September 6th, 2017

Posted in General News, Incidents

Incident Discovery Time: 12:05pm on 09/06/2017 Time of Resolution: 03:20pm on 09/06/2017 Services Impacted:

Description of Impact

Access to Office365 OneNote was degraded.

Incident Description and Resolution

IS&T teams have resolved the incident. If you continue to have issues, please contact the IT Help Center.

Previous Update

Incident Discovery Time: 12:05pm on 09/06/2017 Services Impacted: Other – see description

Description of Impact

Access to Office365 OneNote is degraded.

Current Status

IS&T teams have not yet identified the cause of the incident, but are investigating.

Additional Information

Clients may experience a delay when accessing OneNote Online through Office 365 (www.bu.edu/office365 or www.onenote.com). Next Update: Upon resolution.