RESOLVED: Mail-enabled public folders were unable to receive email from outside of Office 365/Exchange.

Wednesday, April 12th, 2017

Posted in Exchange, General News, Incidents

Incident Discovery Time: 08:38am on 04/12/2017 Time of Resolution: 11:45am on 04/12/2017 Services Impacted: E-mail – Exchange

Description of Impact

Mail-enabled public folders were unable to receive email from outside of Office 365/Exchange.

Incident Description and Resolution

IS&T teams have resolved the incident.

Additional Information

The cause of this incident was determined to be an unexpected result of a planned server decommissioning. If you continue to have issues, please contact the IT Help Center.