Resolved: Concur clients may experience errors or slow processing when attempting to view or attach receipts.

Incident Discovery Time: 11:15am on 01/20/2017 Time of Resolution: 03:00pm on 01/20/2017 Services Impacted: Concur

Description of Impact

Some Concur clients experienced errors or slow processing when attempting to view or attach receipts.

Incident Description and Resolution

The vendor has resolved the incident. If you continue to have issues, please contact the IT Help Center.

Previous Update

Incident Discovery Time: 11:15am on 01/20/2017 Services Impacted: Concur

Description of Impact

Some Concur clients may experience errors or slow processing when attempting to view or attach receipts. All other Concur functions are working as expected.

Current Status

IS&T is actively working on this with the vendor to investigate the issue for resolution.

Next Update: 05:00pm

Previous Update

Incident Discovery Time: 11:15am on 01/20/2017 Services Impacted: Concur

Description of Impact

Some Concur clients may experience errors or slow processing when attempting to view or attach receipts. All other Concur functions are working as expected.

Current Status

IS&T is actively working on this with the vendor to investigate the issue for resolution.

Next Update: 02:00pm