Resolved: Faculty report an inability to create Blackboard Learn course sites through Faculty Link

Incident Discovery Time: 05:49pm on 01/15/2017 Incident Resolution Time: 08:35pm on 01/15/2017 Services Impacted: Blackboard Learn, Mainframe Applications, The Links

Description of Impact

Faculty were reporting an inability to create Blackboard Learn course sites through the Faculty Link. Additionally, the tool used to add student rosters to Blackboard Learn course sites was not functioning. Full service has been restored.

If you continue to experience issues, please email the IT Help Center.

Current Status

IS&T teams have resolved the issue.

Incident Discovery Time: 05:49pm on 01/15/2017 Services Impacted: Blackboard Learn, Mainframe Applications, The Links

Description of Impact

Faculty are reporting an inability to create Blackboard Learn course sites through the Faculty Link. Additionally, the tool used to add student rosters to Blackboard Learn course sites is not functioning.

The current work-around is for the IT Help Center to create the Blackboard Learn course sites manually. The student rosters will load once this issue has been resolved.

Current Status

IS&T teams have not yet identified the cause of the incident, but are investigating. Next Update: This post will be updated when the issue has been resolved.