Incident Discovery Time: 11:30am on 09/12/2016 Time of Resolution: 12:00pm on 09/12/2016 Services Impacted: Echo360 – Classroom Recording Service

Description of Impact

Echo360 – Classroom Recording Service was unavailable. Full service has been restored.

Incident Description and Resolution

IS&T teams have resolved the incident.

Additional Information

The cause of this incident is under investigation with the vendor. If you continue to have issues, please contact the IT Help Center.

Previous Update

Incident Discovery Time: 11:30am on 09/12/2016 Services Impacted: Echo360 – Classroom Recording Service

Description of Impact

Echo360 – Classroom Recording Service is currently unavailable.

Current Status

IS&T teams have not yet identified the cause of the incident, but are investigating. Next Update: 12:30pm