Incident Discovery Time: 02:00pm on 05/02/2016
Time of Resolution: 04:30pm on 05/02/2016
Services Impacted: ServiceNow

Description of Impact

ServiceNow was sporadically unavailable.

Incident Description and Resolution

The vendor has resolved the incident.

Additional Information

The cause of this incident was determined to be an issue on the vendor’s network.

If you continue to have issues, please contact the IT Help Center.

Previous Update

Incident Discovery Time: 02:00pm on 05/02/2016

Services Impacted: ServiceNow

Description of Impact

ServiceNow is sporadically unavailable.

Current Status

The vendor is aware of the issue but they have not yet identified the cause of the incident.

Next Update: Upon incident resolution.