Resolved: Shibboleth-authenticated services may be unavailable
Thursday, January 29th, 2015
Incident Discovery Time: 12:20pm on 01/29/2015
Time of Resolution: 12:52pm on 01/29/2015
Services Impacted: Shibboleth
Description of Impact
Shibboleth-authenticated services, such as Blackboard, BUworks, ServiceNow, and others were unavailable.
Incident Description and Resolution
IS&T teams have resolved the incident.
Additional Information
The cause of this incident was determined to be a server that needed to be restarted.
If you continue to have issues, please contact the IT Help Center.
Previous Update
Incident Discovery Time: 12:20pm on 01/29/2015
Services Impacted: Shibboleth
Description of Impact
Shibboleth-authenticated services, such as Blackboard, BUworks, ServiceNow, and others may be unavailable.
Current Status
IS&T teams have not yet identified the cause of the incident, but are investigating.
Additional Information
As additional affected services are identified, they will be posted on TechWeb.
Next Update: 01:30pm