Resolved: BU Alert System on BU Cable TV is currently not available

Incident Discovery Time: 01:00pm on 01/16/2015
Time of Resolution: 03:00pm on 01/16/2015
Services Impacted: BU Alert

Description of Impact

BU Alert System did not have the capability to function on the BU TV’s across campus.

Incident Description and Resolution

IS&T teams have resolved the incident.

Additional Information

The cause of this incident was determined to be a change to existing servers that was rolled back.

If you continue to have issues, please contact the IT Help Center.

Previous Update

Incident Discovery Time: 01:00pm on 01/16/2015

Services Impacted: BU Alert – Campus TV

Description of Impact

BU Alert System currently does not have the capability to function on the BU TV’s across campus.

Current Status

IS&T teams have identified the cause of the incident, and are actively working on the issue.

Next Update: 02:15pm