Resolved: Some WebLogin-authenticated services are currently unavailable

Incident Discovery Time: 03:50pm on 07/02/2014
Time of Resolution: 04:28pm on 07/02/2014

Services Impacted: Blackboard Learn, ServiceNow, WebLogin-authenticated services

Description of Impact

Some WebLogin-authenticated services were unavailable.

Incident Description and Resolution

IS&T teams have resolved the incident by moving or restarting affected services.

Additional Information

The cause of this incident was determined to be a brief power outage at an IS&T data center.

If you continue to have issues, please contact the IT Help Center.

Previous Update

Incident Discovery Time: 03:50pm on 07/02/2014

Services Impacted: Blackboard Learn, ServiceNow, WebLogin-authenticated services

Description of Impact

Some WebLogin-authenticated services are currently unavailable. If you are already authenticated, you can continue to access those services.

Current Status

The cause of the incident appears to be a power fluctuation at an IS&T data center.

Additional Information

Affected services include Blackboard Learn and ServiceNow.

Next Update: 05:09pm