Incident Discovery Time: 10:00am on 12/16/2012
Time of Resolution: 12:05pm on 12/16/2012
Services Impacted: Blackboard 8

Description of Impact

Blackboard 8 was unavailable. Clients were unable to establish a connection.

Incident Description and Resolution

IS&T teams have resolved the incident. A file system had filled up and additional space had to be made available.

Additional Information

Clients may experience slow response from the service as we are experiencing a high volume of traffic.

If you continue to have issues, please contact the IT Help Center.

Previous Update

Incident Discovery Time: 10:00am on 12/16/2012

Services Impacted: Blackboard 8

Description of Impact

Blackboard 8 is currently unavailable. Clients may not be able to establish a connection.

Current Status

IS&T teams have identified the cause and continue to work on resolving the incident.

Next Update: 12:00pm

Previous Update

Incident Discovery Time: 10:00am on 12/16/2012

Services Impacted: Blackboard 8

Description of Impact

Blackboard 8 is currently experiencing degraded performance. Clients may experience slowness accessing the service or might not be able to establish a connection.

Current Status

IS&T teams have not yet identified the cause of the incident, but are investigating.

Next Update: 11:00am