Important alerts

IST-Print Down

Incident Discovery Time: 10:15am on 04/16/2024 Services Impacted: Printing, IST-Print Description of Impact IST-Print is down which is impacting some printing servers across campus. Current Status IS&T teams have identified the cause of the incident and are investigating…. [read more]

Resolved: MyPrint – unavailable at Mugar Library

Saturday, December 15th, 2012

Incident Discovery Time: 10:40am on 12/15/2012
Time of Resolution: 11:18am on 12/15/2012
Services Impacted: MyPrint

MyPrint was unavailable at Mugar Library. Clients received a system error when they attempted to print.

IS&T teams have resolved the incident.

The printing database server was rebooted.

If you continue to have issues, please contact the IT Help Center.

Incident Discovery Time: 10:40am on 12/15/2012

Services Impacted: MyPrint

MyPrint is currently unavailable at Mugar Library. Clients receive a system error when they attempt to print.

IS&T teams have not yet identified the cause of the incident, but are investigating.

At this time, it is unconfirmed if this is affecting students in residence halls.

Next Update: 11:45am