Incident Discovery Time: 03:07pm on 10/26/2012
Time of Resolution: 03:47pm on 10/26/2012
Services Impacted: Echo360 – Classroom Recording Service

Description of Impact

Echo360 was unavailable.

Incident Description and Resolution

IS&T teams have resolved the incident.

Additional Information

The Echo Server needed to be restarted.

If you continue to have issues, please contact the IT Help Center.

Previous Update

Incident Discovery Time: 03:07pm on 10/26/2012

Services Impacted: Echo360 – Classroom Recording Service

Description of Impact

Echo360 is currently unavailable.

Current Status

IS&T teams have identified the cause of the incident and are working toward resolution.

Next Update: 04:30pm