Information Messages

Scheduled Network Maintenance: 5/19 – 5/22

Please be aware of upcoming scheduled maintenance affecting network connectivity in residential buildings. Timeframe: Daily from Tuesday, May 19th to Friday, May 22nd, between 3:00 AM and 6:00 AM. Potential Impact: Reboots are required to complete maintenance. Residential wired and wireless networks will be temporarily unavailable during the reboot cycle. Duration: Impact is rolling; downtime… [read more]

Resolved: UPrint departmental printing issue

Wednesday, October 10th, 2012

Incident Discovery Time: 12:15pm on 10/10/2012
Time of Resolution: 07:00pm on 10/10/2012
Services Impacted: UPrint departmental printing

Clients utilizing UPrint for departmental printing had an issue with their printouts containing unexpected characters.

IS&T teams have resolved the incident with assistance from the vendor.

If you continue to have issues, please contact the IT Help Center.

Incident Discovery Time: 12:15pm on 10/09/2012

Services Impacted: UPrint departmental printing

Clients utilizing UPrint for departmental printing may have an issue with their printouts containing unexpected characters.

IS&T teams have not yet identified the cause of the incident, but are investigating.

This post will be updated when the issue is resolved.