Incident Discovery Time: 10:30am on 11/18/2011
Time of Resolution: 02:10pm on 11/18/2011

Services Impacted: Email – Exchange, Web-based access to Exchange email – Xmail

Description of Impact

Exchange email was unavailable to some clients via Outlook Web Access or desktop software clients.

Incident Description and Resolution

IS&T teams have resolved the incident.

Previous Update

Update time12:30pm on 11/18/2011

IS&T teams are implementing a solution that will cause Exchange to be briefly unavailable to some clients. This is expected to take place at 1:15pm and last no longer than 5 minutes.

Next Update: 01:30pm

Previous Update

Incident Discovery Time: 10:30am on 11/18/2011

Services Impacted: Email – Exchange, Web-based access to Exchange email – Xmail

Description of Impact

Exchange email may be unavailable to some clients via Outlook Web Access or desktop software clients.

Current Status

IS&T teams have identified the cause of the incident and are working toward a solution.

Next Update: 12:15pm