Incident Discovery Time: 03:03pm on 10/19/2011
Time of Resolution: 03:55pm on 10/19/2011

Services Impacted: WebLogin-authenticated services

Description of Impact

WebLogin authenticated services were unavailable.

Incident Description and Resolution

IS&T teams have resolved the incident.

Additional Information
Initially this was reported as a MyPrint issue, but the two incidents were related.

Previous Update

Incident Discovery Time: 03:30pm on 10/19/2011

Services Impacted: WebLogin-authenticated services

Description of Impact

WebLogin authenticated services are currently unavailable.

Current Status

IS&T teams have identified the cause of this incident and are working toward resolution.

Additional Information

Initially this was reported as a MyPrint issue, but the two incidents are related.

Next Update: 04:40pm

Previous Update

3:31pm

IS&T teams have identified that all applications that use WebLogin authentication are currently unavailable. Clients that have already authenticated will remain active in their respective applications.

Next update: 4:31pm

Previous Update

Incident Discovery Time: 03:03pm on 10/19/2011

Services Impacted: MyPrint

Description of Impact

MyPrint is currently unavailable.

Current Status

IS&T teams have not yet identified the cause of the incident, but are investigating.

Next Update: 04:07pm