BU Hosts WordCamp Boston
Tuesday, June 28th, 2011
Boston University will host this summer’s WordCamp Boston, an informal, community-organized event that is run by WordPress users. …
Browser and System Requirements for BUworks
Monday, June 27th, 2011
The BUworks Central portal has been made available at www.bu.edu/buworkscentral. Please make sure to review the Browser and System Requirements…
Resolved – Service-impacting Incident – blogs.bu.edu / WordPress sites
Monday, June 20th, 2011
Resolution Time: 11:00 am on 06/20/2011 Incident Discovery Time: 10:50 am on 06/20/2011 Services Impacted: blogs.bu.edu / WordPress sites Description of Impact Some individuals experienced intermittent access due to issues with one of the servers. Current Status IS&T Teams have resolved the issue. *** Previous Update *** Incident Discovery Time: 10:50 am on 06/20/2011 Services…
Resolved – Service-impacting Incident – ServiceNow
Monday, June 20th, 2011
06/20/2011 @ 9:30am ServiceNow is experiencing network connectivity issues. This is resulting in intermittent connection or performance issues. IS&T is in communication with ServiceNow about this issue and will continue to monitor the situation. Updates will be posted here as more information becomes available….
Resolved – Service-impacting Incident – Power issues affecting multiple services
Thursday, June 16th, 2011
Incident Discovery Time: 05:25pm on 06/16/2011 Time of Resolution: 06:50pm on 06/16/2011 Services Impacted: DNS Description of Impact Intermittent power outages on the Charles River Campus caused issues with DNS servers which prohibited access to a variety of services. Incident Description and Resolution IS&T teams have resolved the incident with assistance from the electricity vendor….
Resolved – Service-impacting Incident – Wired & Wireless Networks at 700 Commonwealth Ave, 1063 Beacon St, 457 Park Dr, and 27 Aberdeen St.
Thursday, June 16th, 2011
Incident Discovery Time: 01:59pm on 06/16/2011 Time of Resolution: 02:38pm on 06/16/2011 Services Impacted: Wired Network, Wireless Network Description of Impact A power outage at Warren Towers caused wired and wireless networks to be unavailable at 700 Commonwealth Ave, 1063 Beacon St, 457 Park Dr, and 27 Aberdeen St. Incident Description and Resolution IS&T teams…
Power maintenance being performed on campus Saturday 6/11
Saturday, June 11th, 2011
Power maintenance is being performed that is affecting the following locations: 580, 602, 640, 704, 708, 710, 714, 718 Commonwealth Ave. 2, 38, 44, 48, 68-80, 100, 111 Cummington St. Maintenance is scheduled to conclude by 9am on 6/11/11….
Resolved – Service-impacting Incident – BU Search services inavailable
Friday, June 10th, 2011
Incident Discovery Time: 04:44pm on 06/10/2011 Incident Resolution Time: 05:17pm on 06/10/2011 Services Impacted: Boston University search services Description of Impact Boston University search services were temporarily unavailable. Current Status IS&T teams have resolved the issue. *** Previous Updates *** Incident Discovery Time: 04:44pm on 06/10/2011 Services Impacted: Boston University search services Description of Impact…
GALAXY and The Links will be unavailable 6/11 from 3:00 a.m. to 4:00 a.m.
Friday, June 10th, 2011
On Saturday, June 11th, from 3:00 a.m. to 4:00 a.m., GALAXY, The Links, and related services will be unavailable due to system maintenance.
Resolved – Service-impacting Incident – WordPress websites have intermittent access
Friday, June 10th, 2011
Incident Discovery Time: 09:00 am on 06/10/2011 Incident Resolution Time: 10:17 am on 06/10/2011 Services Impacted: WordPress Websites Description of Impact All WordPress sites were experiencing intermittent access issues. Current Status IS&T teams have restored WordPress service. *** Previous Announcement *** Incident Discovery Time: 09:00am on 06/10/2011 Services Impacted: WordPress Websites Description of Impact All…