Restored: BU Web Print Website is restored. MS SQL DB are restored.

Tuesday, November 14th, 2023

BU Web Print Website is restored. MS SQL DB are up and running as expected….

Resolved: Service Interruption at bu.edu/myaccount and bu.edu/myidentity

Tuesday, November 14th, 2023

The services at bu.edu/myaccount and bu.edu/myidentity were experiencing intermittent availability.

Resolved: 25Live Unavailable

Thursday, November 2nd, 2023

25Live was unavailable with a “Connection Reset” error message….

Resolved: BU Google Mail Redirect Returning Error

Monday, October 30th, 2023

The redirect for BU Google Mail (https://www.bu.edu/google) is not currently functioning….

Resolved: Course Synchronizing and Advising Tool Outage.

Tuesday, October 24th, 2023

Course Synchronizing and Advising Tool Outage. We have received a report that the “Course Synchronizing and Advising Tool” is currently down at the College of Engineering…

Resolved: VPN connectivity outage impacting off-campus users.

Tuesday, October 24th, 2023

We had been informed of an issue with VPN connectivity for off-campus users.

Resolved: Network Outage was impacting multiple services

Thursday, October 19th, 2023

There is a Network Outage impacting multiple services….

Resolved: BUMC Website Unavailable

Tuesday, October 17th, 2023

The BUMC website was unavailable this evening when clients attempted access via https://bumc.bu.edu….

Resolved: Reports that Parking cannot reach their kiosks and that on campus stores cannot accept convenience points.

Sunday, October 15th, 2023

Reports that Parking cannot reach their kiosks and that on campus stores cannot accept convenience points.

Resolved: Network access is unavailable at 111 Cummington St. (datacenter is unaffected by this outage)

Sunday, October 15th, 2023

Network access is unavailable at 111 Cummington St.