Resolved: Slowness when loading non-bu.edu websites (done)
Wednesday, December 23rd, 2015
Some clients may experience slowness when loading websites that are outside of the bu.edu domain.
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Resolved: Echo360 is currently unavailable
Wednesday, December 23rd, 2015
Echo360 was unavailable. Full service has been restored….
Resolved: Slowness when loading non-bu.edu websites
Tuesday, December 22nd, 2015
IS&T teams have resolved the incident.
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Resolved: Issue with the Student Link local address compliance
Monday, December 21st, 2015
Students who saved a local address in order to maintain their compliance status for course registration through the Student Link were not able to drop or add courses even though they had saved a local address and were in compliance. Full service has been restored….
RESOLVED: The OnBase server was restarted to resolve a performance issue
Wednesday, December 16th, 2015
RESOLVED: The OnBase server was restarted to resolve a performance issue…
Resolved: Calls to 3-HELP unavailable from off-campus
Wednesday, December 16th, 2015
IS&T teams have resolved the incident with vendor assistance. All calls from on- and off-campus are now being completed as dialed….
Resolved: BUworks Business Warehouse Portal is currently unavailable
Tuesday, December 8th, 2015
IS&T teams have identified the cause of the incident and are restarting the service.
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BUworks System Maintenance
Monday, December 7th, 2015
SAP Support packs, required to provide accurate W-2’s and 1099’s in January, will be applied to Production BUworks SAP systems starting at 6 PM on Friday December 11, 2015, and will conclude by 1 PM on Sunday December 13, 2015. During this time, the BUworks Portal, SAP Quest functions, SAP GUI and Business Warehouse reporting, will not be…