Resolved: Kuali Research is currently unavailable.

Friday, January 13th, 2017

Kuali Research was unavailable. Service has been restored.

Resolved: Skype for Business is experiencing a degradation of service.

Thursday, January 12th, 2017

Skype for Business was experiencing a degradation of service. Users that dialed in to Skype for Business meetings via the Public Switched Telephone Network (PSTN) were unable to communicate with users that joined via the Skype for Business client. Clients using the Skype for Business desktop or mobile applications did not have the problem….

Resolved: 2-factor VPN is unavailable on the BU campus.

Thursday, January 12th, 2017

2-factor VPN was unavailable on BU campus. Full service has been restored….

Resolved: Network services across the BU campus was unavailable.

Tuesday, January 3rd, 2017

Network services across the BU campus were unavailable.

RESOLVED: BU websites were unavailable. This included www.bu.edu, MyPrint and BU Maps.

Thursday, October 13th, 2016

BU websites were unavailable. This included www.bu.edu, MyPrint and BU Maps. Full service has been restored….

Resolved: Blackboard Admin Toolbox and Batch Enroll tool are unavailable

Tuesday, September 13th, 2016

The Blackboard Admin Toolbox and Batch Enroll tool were unavailable. Instructors and IT support personnel were unable to perform course copies or batch enrollments. All other Blackboard Learn functionality were unaffected….

Resolved – Echo360 – Classroom Recording Service is currently unavailable

Monday, September 12th, 2016

Echo360 – Classroom Recording Service was unavailable. Full service has been restored….

Exchange public folders are unavailable.

Tuesday, August 16th, 2016

Exchange public folders are unavailable….

BUworks Portal Upgrade Complete

Sunday, August 7th, 2016

BUworks services have been restored and are now available. This outage allowed for necessary software updates to bring the BUworks Central portal up to the current support level. As a consequence, Chrome is now a supported browser alongside IE and Firefox. There are minor changes to the user interface as well, particularly with regard to…

Resolved: A server is offline affecting International Research Service, Agganis vendor services, Financial Aid office and international Student Services.

Friday, January 2nd, 2015

A server was offline, affecting the following services; International Research Service, Agganis vendor services, Financial Aid office and international Student Services. Full service has been restored….