Resolved: Concur Travel and Expense users that are attempting to proxy as another user for validation purposes, such as delegates or administrators, are unable to do so.

Thursday, June 15th, 2017

Concur Travel and Expense users that are attempting to proxy as another user for validation purposes, such as delegates or administrators, are unable to do so….

Resolved: Some Concur clients may experience error messages, slow performance, or inability to access Concur.

Monday, June 12th, 2017

Some Concur clients may experience error messages, slow performance, or inability to access Concur.

Resolved: Access to SharePoint Online and OneDrive are currently unavailable via the Firefox web browser. A message is returned: “Secure Connection Failed”. Access from other browsers, including Internet Explorer, Chrome, Safari, and Edge is unaffected, so the workaround is to use one of those browsers.

Monday, May 29th, 2017

Microsoft has posted advisories that access to SharePoint Online and OneDrive are currently unavailable via the Firefox web browser. A message is returned: “Secure Connection Failed”. Access from other browsers, including Internet Explorer, Chrome, Safari, and Edge is unaffected, so the workaround is to use one of those browsers….

Resolved: Some client are experiencing degraded service with Microsoft Office 365 using desktop clients.

Thursday, April 20th, 2017

Some client were experiencing degraded service with Microsoft Office 365 using desktop clients. Clients can use the web client if they are experiencing issues.

Resolved: WebAdmit.org, an application used by graduate admissions staff and faculty reviewers is unavailable.

Wednesday, April 12th, 2017

WebAdmit.org, an application used by graduate admissions staff and faculty reviewers was unavailable….

Resolved: Multiple services, including Digication, Echo.org, and Blackboard are experiencing degraded service

Tuesday, February 28th, 2017

Echo.org, used for classroom recordings, was experiencing a degradation of service. Clients were no able to use the playback functionality nor schedule new recordings. All currently scheduled recordings were not affected. Some Blackboard functions were not available including Inline Grading and SafeAssign. Webadmit was also experiencing degraded service….

RESOLVED: Terrier Marketplace is currently unavailable.

Thursday, January 26th, 2017

Terrier Marketplace was unavailable. Full service has been restored.

Resolved: Kuali Research is currently unavailable.

Friday, January 13th, 2017

Kuali Research was unavailable. Service has been restored.

Resolved: Skype for Business is experiencing a degradation of service.

Thursday, January 12th, 2017

Skype for Business was experiencing a degradation of service. Users that dialed in to Skype for Business meetings via the Public Switched Telephone Network (PSTN) were unable to communicate with users that joined via the Skype for Business client. Clients using the Skype for Business desktop or mobile applications did not have the problem….

Resolved: 2-factor VPN is unavailable on the BU campus.

Thursday, January 12th, 2017

2-factor VPN was unavailable on BU campus. Full service has been restored….