Resolved: Some Concur clients may experience error messages, slow performance, or inability to access Concur.

Incident Discovery Time: 12:40pm on 06/12/2017 Time of Resolution: 05:19pm on 06/12/2017 Services Impacted: Other – see description

Description of Impact

Some Concur clients were experiencing error messages, slow performance, or inability to access Concur. Full service has been restored.

Incident Description and Resolution

The vendor has resolved the incident.

Additional Information

The cause of this incident is under investigation. If you continue to have issues, please contact the IT Help Center.

Previous Update

Incident Discovery Time: 12:40pm on 06/12/2017 Services Impacted: Concur Travel Application

Description of Impact

Some Concur clients may experience error messages, slow performance, or inability to access Concur.

Current Status

IS&T is actively working on this with the vendor to investigate the issue for resolution.