Resolved: Concur is experiencing slow and/or unresponsive performance in the Expense page and with imaging.

Monday, June 17th, 2019

Resolved: Concur is experiencing slow and/or unresponsive performance in the Expense page and with imaging….

Research Computing Shared Computing Cluster (SCC) Downtime – June 10 – 12, 2019

Friday, June 7th, 2019

The Shared Computing Cluster (SCC) will be offline June 10-12 while the Massachusetts Green High Performance Computing Center (MGHPCC), which houses the SCC, undergoes scheduled annual maintenance. During this time, the SCC operating system will be upgraded to CentOS 7….

Resolved: Concur is reporting that some clients may be unable to log into the SAP Concur website or mobile application

Monday, June 3rd, 2019

Concur is reporting that some clients may be unable to log into the SAP Concur website or mobile application, and may be unable to submit expense reports or invoices even if logged into a Concur application.

Resolved: Access issues with The Links

Thursday, March 21st, 2019

Incident Discovery Time: 03:30pm on 03/21/2019 Time of Resolution: 03:45pm on 03/21/2019 Services Impacted: The Links Description of Impact The Service Desk was receiving some reports of access issues with The Links (Faculty/Staff, Student and Business). A internal server error is received by the client. Incident Description and Resolution IS&T teams have resolved the incident….

Resolved – Scheduled outage: MyBU Applicant Portal/Applicant Link on Wednesday March 20th, from 10:00 am to 5:00 pm

Wednesday, March 20th, 2019

The MyBU Applicant Portal/Applicant Link was unavailable Wednesday, March 20th, from 11:00am to 6:15pm due to scheduled maintenance….

Resolved: BU websites are giving “Website Maintenance” when trying to connect. Refreshing the page may reload the page properly.

Sunday, February 24th, 2019

Resolved: BU websites are giving “Website Maintenance” when trying to connect. Refreshing the page may reload the page properly.

Resolved: Matlab license server is unavailable.

Wednesday, February 20th, 2019

Resolved: Matlab license server is unavailable….

Planned Maintenance: MyBU Applicant Link will be unavailable on Tuesday, December 11th from 12:00 pm through 5:00 pm

Tuesday, December 11th, 2018

Planned Maintenance: MyBU Applicant Link will be unavailable on Tuesday, December 11th from 12:00 pm through 5:00 pm…

Resolved: OnBase is currently unavailable.

Thursday, November 29th, 2018

Resolved: OnBase is currently unavailable….

Resolved: The BU Links are currently unavailable. This includes StudentLink, FacultyLink and Faculty/Staff Link.

Wednesday, November 28th, 2018

Resolved: The BU Links are currently unavailable. This includes StudentLink, FacultyLink and Faculty/Staff Link….