Resolved: BUMC website is available again

Wednesday, August 24th, 2022

https://www.bumc.bu.edu is working again. The cause of this incident was determined to be a DNS change….

Patch now: Apple has released security updates fix vulnerabilities

Friday, August 19th, 2022

Apple has released emergency security updates to fix vulnerabilities exploited by attackers in an effort to hack iPhones, iPads, or Macs. As such, we are issuing this advisory to call this to your attention and asking you to update your devices now. IMPACT   The two vulnerabilities (CVE-2022-32894 & CVE-2022-32893) are the same for all three…

Resolved: Qualtrics is not allowing SSO sign-on. BU clients cannot access Qualtrics at this time.

Wednesday, August 17th, 2022

Clients attempting to access BU Qualtrics (https://www.bu.edu/qualtrics) were encountering an SSO timeout error after login….

Resolved: Email notification of voicemail messages are not being sent.

Monday, August 1st, 2022

Email notification of voicemail messages are not being sent.

Resolved: RedCap data intermittently available

Friday, July 22nd, 2022

IS&T database administrators have resolved the incident….

Resolved: Videos from Kaltura were not showing up in Blackboard courses.

Friday, July 22nd, 2022

IS&T teams have resolved the incident with the vendor….

Resolved: The the COI Sharepoint disclosure system database was offline

Thursday, July 21st, 2022

IS&T teams have resolved the incident….

Resolved: Microsoft Teams is down

Wednesday, July 20th, 2022

The vendor has resolved the incident….

Resolved: The convenience point system was experiencing a problem.

Wednesday, July 20th, 2022

This problem has been resolved. If you continue to experience any issues, please write to ithelp@bu.edu….

Resolved: Multiple websites and services have been having intermittent issues

Wednesday, July 20th, 2022

Currently, all servers and services are back online….