Resolved: Receiving errors when trying to access the Links (StudentLink, ShareLink, FacultyLink, etc.)
Receiving errors when trying to access the Links (StudentLink, ShareLink, FacultyLink, etc.)
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Resolved: Wired and wireless network is unavailable at Danielsen Hall (512 Beacon Street)
Wired and wireless network is unavailable at Danielsen Hall (512 Beacon Street)
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BU DataMotion Clarification
For decades the University has operated a secure mail solution called DataMotion that we have recommended for use in transmitting Sensitive Information. After several years of security improvements to our email system, deployment of multifactor authentication, and improvements in our data classification and data management policies and processes, we would like to reframe the requirements…
Resolved: Mail Delivery Failures (DMARC Errors)
Certain outgoing mail messages were failing to deliver to email addresses outside of BU….
Resolved: Partial Network Outage of Graduate Housing Locations
There was a partial outage for some residential locations in East Campus/South Campus that utilize Xfinity Communities internet….
Resolved: Microsoft Teams intermittent issues
There have been reports of various issues within Teams, including individual and team chats. This is an issue with Microsoft….
Resolved: The authentication services were slow and could fail when trying to access BU systems.
The authentication services were slow and could fail when trying to access BU systems.
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Planned Graduate Applicant Portal (Liaison) Outage: January 20-22
The Graduate Applicant Portal (Liaison) will be unavailable from from January 20, 2024, at 7:00 AM ET through January 22, 2024, at 7:00 AM ET. The applicants will not be able to create or submit applications or pay deposits during this time. BU admissions users will not be able to access PDF and WebAdMIT. Recommenders…
IT Admin Toolbox Errors – Learning Management Systems
Incident Discovery Time: 01:20pm on 01/11/2024 Services Impacted: Learning Management Systems Description of Impact We are experiencing intermittent 504 errors when attempting to access the IT Admin Toolbox. Current Status IS&T teams are investigating the issue….
Network Services: Multiple buildings without power/networking
Incident Discovery Time: 10:00am on 01/10/2024 Services Impacted: Network Services Description of Impact Multiple buildings have been reported to be without power and/or networking. Possibly related to the weather. Current building affected: SAR, 621 Comm., 141 Bays. Current Status IS&T teams are currently working to resolve the issues. Next Update: 12:00pm…