Resolved – Service Impacting Incident: Errors using xmail.bu.edu for some

Incident Discovery Time: 07:27am on 06/05/2013
Time of Resolution: 08:02am on 06/05/2013
Services Impacted: E-mail – Exchange

Description of Impact

Errors were reported by some attempting to compose email or create calendar events from xmail.bu.edu.

Incident Description and Resolution

IS&T teams have resolved the incident.

If you continue to have issues, please contact the IT Help Center.

Previous Update

Incident Discovery Time: 07:27am on 06/05/2013

Services Impacted: E-mail – Exchange

Description of Impact

Errors are reported by some attempting to compose email or create calendar events from xmail.bu.edu.

Current Status

IS&T teams have identified the cause of the incident and are currently working to resolve the issue.

Next Update: 08:27am