Incident Discovery Time: 11:50am on 03/01/2012
Time of Resolution: 12:00pm on 03/01/2012
Services Impacted: Wired Network, Wireless Network

Description of Impact

Clients were unable to access the network at 185 Bay State Road.

Incident Description and Resolution

IS&T teams have resolved the incident.

Additional Information

Service was restored by repairing a fiber patch in a data closet.

If you continue to have issues, please contact the IT Help Center.

Previous Update

Incident Discovery Time: 11:50am on 03/01/2012

Services Impacted: Network access 185 Baystate Rd.

Description of Impact

Clients are unable to access the network.

Incident Description and Resolution

IS&T teams are currently working on the issue.

The next update will be posted when this has been resolved.