Incident Discovery Time: 10:20am on 02/08/2012
Time of Resolution: 12:10pm on 02/08/2012
Services Impacted: ServiceNow

Description of Impact

ServiceNow was degraded. The service was available, but took some time for pages to reload.

Incident Description and Resolution

IS&T teams have confirmed that service has returned to normal. The vendor will continue to monitor for additional service degradation.

If you continue to have issues, please contact the IT Help Center.

Previous Update

Incident Discovery Time: 10:20am on 02/08/2012

Services Impacted: ServiceNow

Description of Impact

ServiceNow is currently degraded. The service is still available, but will take some time for pages to reload.

Current Status

IS&T teams have not yet identified the cause of the incident, but are investigating with assistance from the vendor.

This post will be updated when service has been restored.