Resolved – Exchange e-mail slow or intermittent

Incident Discovery Time: 11:30am on 11/01/2011
Time of Resolution: 07:30pm on 11/01/2011

Services Impacted: Email – Exchange

Description of Impact

Exchange email access issues were reported by some clients.

Incident Description and Resolution

IS&T teams have resolved the incident.

Previous Updates

Incident Discovery Time: 11:30am on 11/01/2011

Services Impacted: Email – Exchange

Description of Impact

Exchange email access issues reported by some clients.

Current Status

IS&T teams continue to investigate the issue with the vendor.

Next Update: 7:30pm

Previous Updates

Incident Discovery Time: 11:30am on 11/01/2011

Services Impacted: Email – Exchange

Description of Impact

Exchange email access issues reported by some clients.

Current Status

IS&T teams continue to investigate the issue with the vendor.

Next Update: 6:30pm

Previous Updates

Incident Discovery Time: 11:30am on 11/01/2011

Services Impacted: Email – Exchange

Description of Impact

Exchange email access issues reported by some clients.

Current Status

IS&T teams continue to investigate the issue with the vendor.

Next Update: 5:30pm

Previous Updates

Incident Discovery Time: 11:30am on 11/01/2011

Services Impacted: Email – Exchange

Description of Impact

Exchange email access issues reported by some clients.

Current Status

IS&T teams continue to investigate the issue with the vendor.

Next Update: 4:30pm

Previous Updates

Incident Discovery Time: 11:30am on 11/01/2011

Services Impacted: Email – Exchange

Description of Impact

Exchange email access issues reported by some clients.

Current Status

IS&T teams continue to investigate the issue with the vendor.

Next Update: 3:30pm

Previous Updates

Incident Discovery Time: 11:30am on 11/01/2011

Services Impacted: Email – Exchange

Description of Impact

Exchange email access issues reported by some clients.

Current Status

IS&T teams continue to investigate the issue with the vendor.

Next Update: 2:30pm

Previous Updates

Incident Discovery Time: 11:30am on 11/01/2011

Services Impacted: Email – Exchange

Description of Impact

Exchange email access issues reported by some clients.

Current Status

IS&T teams continue to investigate the issue with the vendor.

Next Update: 1:30pm

Previous Updates

Incident Discovery Time: 11:30am on 11/01/2011

Services Impacted: Email – Exchange

Description of Impact

Exchange email access issues reported again.

Current Status

IS&T teams are investigating the issue with the vendor.

Next Update: 12:30pm

Previous Updates

Incident Discovery Time: 10:40am on 11/01/2011
Time of Resolution: 11:11am on 11/01/2011

Services Impacted: Email – Exchange

Description of Impact

Exchange em-ail delivery was slow for some clients. Some reported access issues to email via the web interface. There may also have been calendar issues.

Incident Description and Resolution

IS&T teams have resolved the incident.