Resolved: Blackboard, Qualtrics and other services may have intermittent issues

Incident Discovery Time: 03:08pm on 06/13/2023 Time of Resolution: 06:42pm on 06/13/2023 Services Impacted: Server Infrastructure

Description of Impact

Amazon Web Services announced that as of 3:08 EST, they have been noticing significant errors and latencies with their services. Blackboard and Qualtrics have announced that they are being affected. More services may be affected, as well. Full service has been restored.

Incident Description and Resolution

The vendor has resolved the incident. If you continue to have issues, please contact the IT Help Center.

Previous Update

Incident Discovery Time: 03:08pm on 06/13/2023 Services Impacted: Infrastructure

Description of Impact

Amazon Web Services announced that as of 3:08 EST, they have been noticing significant errors and latencies with their services. Blackboard and Qualtrics have announced that they are being affected. More services may be affected, as well.

Current Status

IS&T teams are monitoring the situation. Next Update: 08:00pm