Incident Discovery Time: 12:23pm on 07/22/2022 Time of Resolution: 12:33pm on 07/22/2022 Services Impacted: Instructional Video Services

Description of Impact

Videos from Kaltura are not showing up in the Blackboard courses.

Incident Description and Resolution

IS&T teams have resolved the incident with the vendor.

Additional Information

The cause of this incident was determined to be a change made to embed codes for specific players that has caused any videos with a previous code to fail. If you continue to have issues, please contact the IT Help Center.