Important alerts

Mainframe Shutdown Update: Key Changes for Faculty and Staff from the VP, IS&T & CIO

Dear Colleagues, I would like to take a moment to update you on a significant initiative that has been a priority for IS&T and the University for over a decade: the replacement and retirement of our mainframe and legacy application systems. Our journey began in 2011 with the implementation of SAP for Finance and HR… [read more]
Email Service Disruption – Users Unable to Access Mailboxes

Email Service Disruption – Users Unable to Access Mailboxes… [read more]

Information Messages

Mainframe Shutdown Update: Key Changes for Faculty and Staff from the VP, IS&T & CIO

Dear Colleagues, I would like to take a moment to update you on a significant initiative that has been a priority for IS&T and the University for over a decade: the replacement and retirement of our mainframe and legacy application systems. Our journey began in 2011 with the implementation of SAP for Finance and HR… [read more]

RESOLVED: BUworks Retirement Enrollment Page Was Unavailable

Wednesday, September 12th, 2018

Posted in BUworks, General News, Incidents

Incident Discovery Time: 10:21pm on 09/12/2018 Time of Resolution: 12:00am on 09/13/2018 Services Impacted: BUworks (SAP)

Description of Impact

The BUworks Retirement Enrollment page was unavailable through both the BUworks Central Portal as well as MyBUworks.

Incident Description and Resolution

IS&T teams have resolved the incident.

Additional Information

The cause of this incident was determined to be an unannounced certificate change on a vendor's Web site. A new certificate was installed to resolve the incident. If you continue to have issues, please contact the IT Help Center.