Resolved: Partial Network Outage on the Medical Campus
Tuesday, November 25th, 2025
IS&T teams were able to divert power to the main distribution switch….
Resolved: Partial Campus Network Outage on Medical Campus
Saturday, November 22nd, 2025
The Medical Campus (BUMC) is experienced a partial outage of wired and wireless networking as a result of a power issue….
Resolved: Intermittent Call Failures to BU Phone Numbers
Wednesday, November 19th, 2025
There are reports of intermittent call failures for inbound calls to BU physical phones….
Resolved: Cloudflare Service Disruption impacting multiple services
Tuesday, November 18th, 2025
A major internet outage by Cloudflare is affecting multiple services including Blackboard, library resources, and other 3rd party services….
RESOLVED: Form Assembly forms outage
Sunday, November 9th, 2025
Incident Discovery Time: 01:43pm on 11/09/2025 Time of Resolution: 05:14pm on 11/09/2025 Services Impacted: Form Assembly forms Description of Impact Form Assembly forms outage. This is used in undergrad admissions for event registrations and some recruiting functions. Incident Description and Resolution IS&T teams have resolved the incident. Additional Information The cause of this incident was…
Resolved: Active Directory Credential Issues
Tuesday, November 4th, 2025
Incident Discovery Time: 10:15am on 11/04/2025 Time of Resolution: 01:00pm on 11/04/2025 Services Impacted: Identity & Access Management (IAM), Active Directory Description of Impact A scheduled change disabled RC4 encryption for Active Directory. This caused users to fail authentication for some services reliant on AD (Mugar virtual machines, PowerShell, etc.). Incident Description and Resolution IS&T…